SimpliSafe Vs Vivint: A Detailed Comparison of Both Home Security Systems

I never thought I’d care this much about home security. But after a package went missing from my porch, I knew I needed a proper system. I didn’t want anything too complicated or expensive. Just something I could trust.

That’s when I started looking at SimpliSafe and Vivint. Both seemed popular. But I wasn’t sure which one would fit my life better.

So, I tested both.

This is what I found—based on real use, not just ads or reviews. If you’re thinking about getting one too, my experience might help you pick the right one.

Disclosure: This post contains affiliate links. If you purchase through these links, I may earn a small commission at no extra cost to you.

Setting Things Up Was a Whole Experience for Me

I didn’t want a setup that needed a whole weekend. I just wanted to get it done and working.

• SimpliSafe felt like setting up a new phone: The box came with everything labeled. I followed the quick guide and placed sensors where I wanted. The base station connected to my Wi-Fi in minutes.
• No drills, no wires, no sweat: I didn’t need any tools. Peel-and-stick did the job. It took me just under an hour.
• Vivint needed a scheduled appointment: A technician came in, did the wiring, tested everything, and walked me through it.
• It took almost two hours: The installer was polite, but I had to wait days for the appointment.
• No major hiccups, but one surprise: With SimpliSafe, I had to call support once because one sensor didn’t pair. It got fixed in ten minutes. Vivint worked perfectly, but I had to be home for the entire process.

Living with Each One Changed How I Think About Security

I didn’t expect to care about apps and settings, but here we are. These systems made me notice the small stuff.

• SimpliSafe’s app is clean and simple: I found it easy to arm, disarm, and check alerts. It didn’t overwhelm me with settings.
• Vivint’s app feels more high-tech: It shows camera feeds, lets me talk through the doorbell, and has smart home controls.
• SimpliSafe works with Alexa and Google: I used voice to arm the system while heading out. No extra setup.
• Vivint connected with my smart lights and locks: It made things feel more automatic. I could lock my door and arm the alarm in one tap.
• SimpliSafe kept things easy: I could move sensors anytime. That helped when I rearranged my living room.
• Vivint gave more control: But sometimes, I had to dig through menus to find what I needed.
• The standout for me? Notifications: SimpliSafe kept it basic. Vivint gave video clips and sound alerts that felt more complete.

When Things Went Wrong, Here’s What I Noticed Firsthand

I didn’t plan to test emergencies, but I wanted to know what would happen. So, I ran some quick checks and waited for real moments too.

• SimpliSafe was fast but basic: When I triggered the alarm, their call came within 30 seconds. They asked for my safe word and stayed calm.
• Vivint was quicker and more hands-on: Their team called in under 20 seconds. They also had a live camera feed open, which felt more secure.
• False alarms were handled better by SimpliSafe: One of my window sensors dropped. SimpliSafe just notified me. Vivint treated it as a serious event, and I had to speak with support.
• Support during stress matters: Vivint’s rep walked me through settings. SimpliSafe sent a follow-up email but didn’t check in personally.
• My test made it clear: Vivint feels tighter and more alert. But SimpliSafe’s system gave me peace without pressure.

What I Paid—and What Surprised Me Too

Money talks, and these systems are not equal on price. I tracked every penny and promise.

• SimpliSafe’s equipment was cheaper upfront: I paid a little over half of what Vivint quoted me.
• Vivint had more gadgets—but it came with a cost: The camera, sensors, and panel added up fast.
• Monthly fees were different: SimpliSafe charged a flat rate with no pressure. Vivint’s fee was higher but packed with features like video and home automation.
• Contracts changed the game: SimpliSafe had no contract. I could cancel anytime. Vivint needed a multi-year deal.
• Hidden fees showed up later: Vivint had an activation charge I didn’t expect. SimpliSafe’s shipping fee wasn’t huge but still there.
• Bottom line: I paid more for Vivint, but I got more tech. SimpliSafe kept things simple and low-cost.

Looks Matter—and I Noticed Right Away

I didn’t want clunky gadgets all over my walls. Clean and simple was key.

• SimpliSafe’s design felt clean and light: Small sensors, no wires, and a compact base. It didn’t draw attention.
• Vivint looked high-end: The touchscreen panel and outdoor cameras felt like pro tech.
• SimpliSafe blended better in my rental: I could move devices without damage. No tools, no fuss.
• Vivint felt more fixed: It worked great but wasn’t meant to move easily.

Here’s Who I Think Should Pick What

After using both, I saw how they fit different lives. I’d recommend based on what matters most to you.

• SimpliSafe is better for renters or first-time users: It’s easy, flexible, and doesn’t need a contract.
• Vivint suits homeowners who want full control: It’s packed with features and made for a long stay.
• SimpliSafe’s pros: Low cost, fast setup, clean app, and no pressure to commit.
• Vivint’s pros: Strong security, smart home tools, and fast response in emergencies.
• My pick? SimpliSafe gave me peace without tying me down. But Vivint felt more complete—if you’re ready for the cost and the commitment.